Privacy Policy

Last Updated: July 14, 2026

At Ebony Store ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: info@ebonystore.co

Business Name: Ebony Store UAE

Information We Collect

Device Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address

• Browser type and version

• Time zone

• Device information

• Pages viewed

• Products viewed

• Search terms

• Website interactions

• Cookies and similar tracking technologies

We collect this information to improve website performance, analyze visitor behavior, and enhance your shopping experience.

Order Information

When you place an order, we collect information including:

• Full name

• Billing address

• Shipping address

• Email address

• Phone number

• Payment information (processed securely through our payment providers)

• Order details

This information is used to process payments, fulfill orders, provide shipping updates, and communicate with you regarding your purchase.

Customer Support

If you contact us, we may collect:

• Your name

• Email address

• Phone number

• Order number

• Any information you voluntarily provide while requesting support

We use this information solely to assist you and resolve your inquiries.

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Process payments securely

• Arrange shipping and delivery

• Prevent fraud and unauthorized transactions

• Improve our website and customer experience

• Send order confirmations and shipping updates

• Send promotional emails (only if you have opted in)

Sharing Your Information

We only share your information with trusted third-party providers when necessary to operate our business, including:

• Shopify (our eCommerce platform)

• Payment processors

• Shipping and delivery providers

• Analytics providers such as Google Analytics

• Marketing platforms when applicable

We may also disclose information when required by law or to protect our legal rights.

Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences

• Improve website functionality

• Analyze website traffic

• Measure marketing performance

• Provide a better shopping experience

You may disable cookies through your browser settings, although some features of our website may not function properly.

Data Retention

We retain your personal information only for as long as necessary to fulfill your orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Withdraw consent where applicable

• Request a copy of your personal information

To exercise any of these rights, please contact us at info@ebonystore.co.

Children's Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of online transmission or electronic storage is completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with the revised effective date.

Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Ebony Store UAE

Email: info@ebonystore.co